Global Privacy Policy
Eternal Hospitality Group (hereinafter referred to as "the Group") recognizes the importance of protecting personal information. In accordance with the Act on the Protection of Personal Information (Japan), we have established this Privacy Policy to ensure the proper use and management of the personal information we collect.
1. Purpose of Use
The Group uses the personal information provided to us for the following purposes:
Shipping products/prizes for surveys, campaigns, and events.
Responding to inquiries and requests for information.
Managing restaurant reservations.
Analyzing usage through surveys to build marketing strategies and improve products/services.
Fulfilling legal obligations related to shareholder management.
Communication and management for business partners.
Managing recruitment activities and candidates for the Group and its franchisees.
Managing human resources and labor for current and former employees.
Any other purposes explicitly stated at the time of collection.
2. Joint Use of Data
The Group may share personal information among the following entities within the Group:
Entities: Eternal Hospitality Group, Eternal Hospitality Japan, Torikizoku West Japan, Torikizoku East Japan, Daikichi System, ei, and authorized Franchisees.
Scope: All items of personal information collected.
Responsible Party: Eternal Hospitality Group (Osaka, Japan).
3. Disclosure to Third Parties
We do not provide personal information to third parties except when:
We have the individual's consent.
Required by law.
Providing information to trusted service providers within the scope necessary to achieve the "Purpose of Use."
4. Your Rights
Upon request from the individual (or a legal representative), the Group will respond appropriately to requests for the disclosure, correction, deletion, or suspension of use of personal information, following identity verification and in accordance with applicable laws.
5. Use of Cookies and Tracking
Our website uses cookies and similar tracking technologies to improve our services, create statistical data, and conduct marketing. These collect non-personally identifiable information such as terminal data and browsing history (URLs accessed, time spent on site, etc.).
6. Security Measures
The Group implements organizational, human, physical, and technical measures to prevent the leakage, loss, or damage of personal information. This includes appointing managers, establishing reporting systems, maintaining confidentiality agreements, and managing access rights.
7. Contact Us
For inquiries regarding the handling of personal information, please contact us via the inquiry form on our official website.
Privacy Consultation Desk
Group Legal Department, Eternal Hospitality Group
20F Urbannet Midosuji Building, 4-2-13 Awajicho, Chuo-ku, Osaka, Japan
Privacy Policy Last Updated and Effective: April 16th, 2026